Efficient
Meetings

Culture of Innovation

With the right tools, collaboration can be inspiring and create space for innovation. In this article, Cisco takes a closer look at this context.

Do your employees or colleagues from specialist departments complain about TOO MANY MEETINGS? It’s no wonder, because they spend an average of 35 PERCENT* of their time IN MEETINGS OR CONFERENCES. That’s about two out of every five business days. VIDEO CONFERENCES are taking an increasingly large share of this: in fact, about HALF OF ALL COLLABORATIOB DATA in companies is conducted via TELEPHONE and VIDEO CONFERENCING PLATFORMS.

Yet meetings can certainly be significantly MORE EFFICIENT AND INSPIRING by USING THE RIGHT TECHNOLOGY. Our partner Cisco, which operates one of the world’s largest conferencing platforms, Webex, has found that the use of VIDEO alone REDUCES the average meeting duration BY TEN MINUTES. Assuming that employees spend 35 percent of their time, or about 14 hours a week, in meetings, that’s a SAVING of 2.3 hours a week, or TEN HOURS A MONTH. Not to mention the HIGHER EMPLOYEE SATISFACTION due to shorter meetings.

At byterunner, we use and appreciate the CISCO WEBEX PLATFORM. In addition to the MEETING PLATFORM, it also offers an INNOVATIVE TEAMS PLATFORM. With it, companies can make their COLLABORATION EFFICIENT EVEN OUTSIDE OF MEETINGS, structure and speed up coordination, and CONTROL THE E-MAIL FLOOD – another annoyance for many employees. And of course, both are integrated, so teams can start meetings from their tool with one click. That’s why we like to recommend Webex to our customers.

But also with MICROSOFT TEAMS you use a COMPLETE SOLUTION for chats and online meetings with customers, partners and colleagues. Hold audio, video and web conferences to exchange ideas – internally as well as externally.

The best part is, both platforms offer INTEGRATION to each other so you can be even more independent.

In addition to ANALYSIS AND CONCEPTION in advance, we also take care of the IMPLEMENTATION AND IMPLEMENTATION of the platform as well as the OPERATION IN MANAGED SERVICE.

*Source https://truelist.co/blog/meeting-statistics/

Why is
Telephoning
so important?

During a telephone call, you hear the voice, the emotional state.
Personal contact is often especially important for customers who have open questions, complaints or suggestions.
In a personal conversation, the caller feels better taken care of and, above all, better understood.

No success without efficient communication.

A stable connection, excellent voice quality and the trouble-free use of conference systems are a matter of course. The byterunners take care of unified communications, ALL-IP, networked telephones and computers. Uncomplicated telephone and video conferencing systems are indispensable.

Cisco delivers a broad portfolio of IP phones to realize the benefits of IP-based telephony in all business areas. This means that the right IP phone or end device is available for every area of your business.

Nowadays, the Cisco Unified Communication Manager telephone system does not necessarily have to be operated in the local network, but can be easily and intuitively operated in the cloud. Cisco Webex Calling is a comprehensive cloud collaboration package that includes everything a business needs. It puts your phone system in the cloud and lets you enjoy all the benefits of a traditional office phone system, but without the complex management.

Microsoft Teams also offers a complete, virtual telephone system for your company, in addition to the meeting and collaboration platform. This means that you can use Microsoft Teams to make calls to public landlines and mobile networks regardless of your location.

We believe that the use of contact center systems will also increase in the coming years. A timely alternative to traditional solutions is data, voice and video communication over a single, convergent network.

This provides companies with completely new functions, increases their productivity and saves costs at the same time. Cisco’s contact center solution, the Cisco Unified Contact Center, meets all the requirements of a modern call center system. Since softphones, i.e. screen-based telephones, are also used in a Cisco Unified Contact Center, the acquisition costs and maintenance of telephone hardware are eliminated.
With Cisco Webex Contact Center from the cloud, you have even more options. Offer customers the ability to contact you via text message, chat, email, voicemail, and social media. Plus, AI-powered virtual agents can provide faster support when needed.

We’re sure, together we find the right solution for you.

Quality

60% of employees say high quality audio and video is the most important feature for work from home success

In addition to the appropriate software, smooth virtual collaboration requires the right hardware. Byterunner supports and advises in the procurement of the appropriate products for successful online meetings.
Which equipment is needed for the video conferencing system depends on the room size and the planned use. While internal conversations can be conducted via laptop, high-quality equipment in a meeting room is more suitable for customer meetings or negotiations with business partners.

Use modern Webex hardware to optimize your team’s meeting experience and make virtual team work more user-friendly, efficient and of higher quality than ever before. Whether it’s at your personal workstation in your home office or office, as a hybrid concept in small meeting rooms, or in a larger constellation.

Best of all, Cisco and Microsoft have announced a partnership that will give customers more choice, flexibility and options. For the first time ever, Cisco will become a certified partner for Microsoft Teams Rooms devices. Customers will benefit from the ability to run Microsoft Teams or Webex meetings natively on their Cisco devices.